Privacy Policy

🔒 Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

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2. Personal Data Collected

We may collect and process the following categories of personal data:
• Identification data: name, email address, phone number, shipping and billing address
• Transaction data: payment details (processed securely via third-party services)
• Technical data: IP address, browser type, operating system, device type
• Usage data: pages visited, time spent, clicks, interactions
• Cookies and tracking technologies

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3. Purpose of Processing

Your personal data is processed for the following purposes:
• Fulfilling and delivering your orders
• Communicating with you about your purchase
• Responding to customer service inquiries
• Improving and personalizing your experience
• Ensuring website functionality and security
• Complying with legal obligations

We do not sell your data to third parties.

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4. Legal Basis

We process your data on the following legal bases:
• Performance of a contract (e.g., order processing)
• Compliance with legal obligations
• Legitimate interest (e.g., site performance analysis, fraud prevention)
• Consent (e.g., marketing emails, where applicable)

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5. Data Sharing

Your data may be shared with:
• Payment processors
• Fulfillment and shipping providers
• Customer service platforms
• Analytics and advertising services
• Legal or regulatory authorities, when required by law

All partners are contractually obligated to comply with data protection standards.

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6. International Data Transfers

Some of our service providers may process your data outside of your country of residence.
In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

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7. Data Retention

We retain your personal data only for as long as necessary to:
• Fulfill the purposes outlined above
• Comply with legal and tax obligations
• Resolve disputes and enforce agreements

Once no longer needed, your data is securely deleted.

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8. Your Rights

You have the right to:
• Access your personal data
• Correct or update your information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Receive a copy of your data in a portable format (where applicable)

To exercise your rights, contact us at contact@deepsoul.store.

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9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

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10. Cookies

We use cookies and similar technologies to enhance your experience, track usage, and personalize content.
You can manage or disable cookies in your browser settings.

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11. Minors

Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal data from children.

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12. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations.
It is your responsibility to review this page regularly.

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13. Contact

For any questions regarding this Privacy Policy or your personal data, contact us at:
contact@deepsoul.store